Return & Refund Policy

Last updated: March 13, 2026

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the product according to the terms below.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be in the same condition that you received it

• Be unused and in its original packaging

• Include all accessories and documentation

• Include proof of purchase or order number

Items sent back to us without first requesting a return will not be accepted.

To start a return, please contact us at:

simplus.shop@protonmail.com

Our support team will provide you with instructions on how and where to send your package.

Damaged or Defective Items

Please inspect your order upon reception and contact us immediately if the item is:

• Defective

• Damaged

• Incorrect

We will evaluate the issue and make