Shipping policy

Shipping Policy

Last updated: March 13, 2026

Thank you for shopping with us. Below you will find information about our shipping process, delivery times, and order handling.

Order Processing

All orders are processed within 1–2 business days after receiving your order confirmation email.
You will receive another notification when your order has shipped.

Orders are not processed or shipped on weekends or holidays.

In case of a high volume of orders, shipments may be delayed slightly. If there will be a significant delay in shipment of your order, we will contact you via email.


Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • United States: 1–3 business days

  • Europe: 2–4 business days

  • Canada & Australia: 2–4 business days

  • International: 5–7 business days

Delivery times are estimates and may vary depending on customs processing or local courier delays.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information usually becomes active within 24–48 hours.


Customs, Duties & Taxes

Your order may be subject to import duties and taxes once it reaches your destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.


Lost or Delayed Packages

If your package is lost in transit or significantly delayed, please contact us at:

simplus.shop@protonmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.


Incorrect Address

Please ensure that your shipping address is correct when placing your order.

We are not responsible for packages delivered to an incorrect address provided by the customer.


Contact Us

If you have any questions about our Shipping Policy, please contact us at:

simplus.shop@protonmail.com

Our support team usually responds within 24 hours.